Business deep dive

Four modules over six weeks to make every part of your business serve the same buyer.

Let’s start with a quick test —

If you asked three people on your team who the company is for, do you get the same specific answer?

If the answers don't line up, there's a good chance the rest of the business doesn't either.

Ball sees reflection in mirror

Another test —

Look at the last three product decisions. Were they driven by the same thinking, or by whoever asked last?

Decisions made one at a time add up. After enough of them, the business is accumulation.

Ball balancing on half-circle

Your team is busy, but they're busy in different directions. That's the gap a Deep Dive closes.

When do I need a Business Deep Dive?

This journey
Requires endurance

You're getting different direction from investors, advisors, and your team and can't tell whose advice to follow.

Your product roadmap is driven by whoever asked last.

Every quarter you adjust the plan, and every quarter the same questions resurface.

You serve multiple markets and compete differently in each—without winning any of them.

You're selling to administrators but success depends on teacher adoption.

You can't clearly articulate whether your customer is the buyer, the user, or the beneficiary.

What you'll walk away with

Capabilities
arrived at yourself
The New Juniper article image

A Defensible Position

A position that's uniquely true to your business. Narrow enough to be the filter for every decision, and defendable without having to perform it.

Buyers Recognize Value

The right buyers recognize your value earlier in the process. Sales cycles shorten. Time on bad fits goes to zero.

Pricing Power

Pricing that reflects what the work is worth, not what it took to do it. Pricing stops being a negotiation when the alternatives are scarce and you believe in what you're offering.

A Strategy That Carries Itself

A simple lead generation process that runs without you and eventually produces more opportunity than you can take. The strategy holds because the team carries it, not because you keep deciding it.

What to expect

How do we get started?

Preparation before getting started.

01

Commitment

Advisor agreement, NDA, invoice. Protects your ideas and data, confirms we're both in.

three red boxes
abstract lines that get thicker
02

Document gathering

You'll share financials, marketing materials, positioning documents. The messier, the better. This is where patterns hide. Should take 1–2 hours from you or someone with access.

03

Your perspective and theirs

Surveys for your team and personality profiles for you and the leaders participating. Surfaces what you can't see from your seat. Tells me how to communicate so each person hears it.

colored rectangles in 4 groups
three red boxes
01

Before we start

You’ll receive the necessary paperwork, including a consulting agreement, NDA, and invoice. This ensures we’re aligned on objectives and have the legal and financial framework in place to protect your ideas and data.

abstract lines that get thicker
02

Material gathering

Once the paperwork is completed and payment is received, we’ll send you a materials request list. This will include financials, marketing materials, positioning documents, etc. Ideally, it should take you or someone with access no more than 1-2 hours.

colored rectangles in 4 groups
03

Employee census

We’ll conduct qualitative surveys and quantitative personality profiles. Leadership will receive a separate, tailored survey. This helps us determine how best to work with your team and will inform the strategic direction we outline together.

Once these are in — typically within 1–2 weeks — we schedule the first module.

The Four module Process

Ready to begin

Gaining momentum

Slight terror sets in

01
abstract stairs

Performance Diagnostic(typically 1 call)

Where you start trusting the 3-5 numbers that predict outcomes. Your job is to name which buyer your business is currently serving and what the next steps are if it's not the one you intended.

02
9 dots with a red dot in the middle

Market Positioning(typically 2-4 calls)

Where you commit to a position narrow enough to be the filter for every future decision. Reverse the typical order and uncover what makes you unique and irreplaceable to your buyer's specific problem, deliverable by your team.

03
circles in 5 rows getting smaller

Product/Service Offering(typically 1-2 calls)

Where you reshape your offering around what fits the new positioning. Your job is to decide what to keep, what to modify, and what to stop — using the new positioning as the filter.

04
abstract colorful doorways

sustainable practice(typically 1-2 calls)

Where you move from running lead gen as a series of campaigns to running it as a sustainable system your team owns. Ignore the instinct to do more and design a plan simple enough to run consistently, grounded in how your buyers decide.

up to 3 months
abstract map layout

Post-Strategy Guidance

Up to 3 calls over the 3 months that follow. You initiate with an agenda when something comes up worth a call. The work is yours to run, on your own, with your team, or with any firm you trust to take it forward.

Logistics & Timeline

Here are the practical details.

Location

Fully Remote.

Duration

6-8 weeks for core assessment + 3 months Post-Strategy Guidance.

Scheduling

Locked in within 1-2 weeks of initiation, depending on the time of year.

Post-Strategy
Guidance

Up to 3 significant, agenda-driven interactions over 3 months (Quick calls and emails don’t count against this).

Participation

  • Minimum people necessary (always including principal), advised by Chris during the engagement. Beyond that, the founder owns team adoption
  • Pre-work and homework between modules ensure the team can recognize what the principal recognizes
  • Principal/Finance: 2 hours for material gathering
  • All Employees: survey (20 minutes), Key Employees: survey + personality profile (20 minutes each)
  • Principals: scheduled calls, 15-18 hours total over the engagement
  • Other team members: by Chris's recommendation, typically 2-4 hours

Most Effective For

  • Mission-driven, founder-led EdTech businesses, typically $2M-$10M+ revenue.
  • Founders at the point where their existing decision-making framework isn't producing the results it used to.
  • Leaders willing to question their own thinking and assumptions, including the ones that built the business so far.

Who this isn't for

  • Founders looking for tactical fixes or implementation help. We do help with implementation from time to time, but part of what makes this sustainable for you is your willingness to tackle your own problems.
  • Companies pre-revenue or pre-team. The diagnostic methodology assumes there's a business to diagnose. The newsletter is a better place to start.
  • Leaders who want a strategy delivered to them rather than arrived at with them.

Cost

$25,000

Payment Terms

Prepaid and non-refundable via Wire, ACH, or check.

Not quite ready?

Consider starting with a 1:1 Clarity Session — 50 minutes to work through what's in the way before committing to the bigger engagement. Sometimes that's enough. Or subscribe to the newsletter — every other Tuesday, free, no commitment.